privacy

Is this site secure ? (top)
Any personal information given to shop.be-street.com will be protected. Your information will not be disclosed to any third parties. Be-street.com server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process. In order to protect customers to the fullest extent, www.be-street.com does not store your credit card information at any time. Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption.

What credit cards do you accept ? (top)
Be-street.com accepts the following credit cards : Visa, Master Card, American Express, and Discover.

What sales tax do you charge ? (top)
Sales tax is charged only to France residents where Be-street.com has a physical presence. France retail sales tax is 19.6% on all orders.

Item availability ? (top)
Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products and sizes. If we are out of stock on an item you have ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.

How can I check status of my order ? (top)
You will receive an order confirmation once your order has been successfully transmitted.

How can I modify my order ? (top)
Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations.

Do you offer a gift wrapping ? (top)
Sorry but we currently offer no gift wrapping service at this time.

What is your privacy policy ? (top)
We respect your right to privacy. Be-street.com will not rent, share or sell your personal information with anyone. We may use your contact information to contact you about new products, features or special promotions. If you wish not to receive such communications, you may choose un-subscribe in our newsletter emails. User conditions of use All trademarks, service marks, trade names and photography are the property of Be-street.com. No use of these may be made without the prior written consent of Be-street.com except to identify the products or services of Be-street.com

What is your return/exchange policy ? (top)
Returns and exchanges are accepted on merchandise within 14 days of receipt for domestic orders and 21 days for international orders. Returned items must HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Damages to or omission of this box from your return/exchange may result in a fee. Please complete the return/exchange portion of your invoice and include it with your package.
NOTE : Shipping and handling and customs charges are non-refundable. PLEASE NOTE Sale items 30% off or more are FINAL SALE.

How do I return an item ? (top)
Just follow the instructions on the Return/Exchange form included in your package. Securely pack and seal the return merchandise and include the completed return/exchange form in an appropriate shipping box or envelope, and send back to us using an insured service to the address below. (We cannot accept responsibility for packages that we do not ship ourselves). Please send your return/exchange to :
Be Street magazine
5 passage du Chantier
750012 Paris - FRANCE

Email : return@be-street.com

Can I return a sale item ? (top)
PLEASE NOTE : Sale items 30% off or more are FINAL SALE.

When will my credit card be refunded ? (top)
Once we receive your package, your refund will be processed in the original form of payment within 5 business days. You will be notified via email when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account.

What is your shipping policy ? (top)
Orders received before 3pm Monday - Friday EST (Eastern Time) will be processed within 24-48 hrs pending item availability and credit card verification. Orders placed after 3pm (EST) will begin processing the following business day (This excludes Saturday Sunday and Holidays). We do not offer Saturday delivery. We use USPS for all orders.

Domestic shipping methods and costs ? (top)
U.S.A orders are shipped using USPS Express Mail (1-2 days) or Priority mail (2-3 days) .Cost is based on delivery service, price and weight of item, insurance and destination. To determine the cost, please add your selected items to your cart and proceed to checkout. You will be able to view the shipping/handling costs on the review page of the checkout process. Shipping can be tracked with a USPS tracking number. Please allow one day to receive a tracking number. We currently do not ship to P.O. boxes or APO/FPO.

International shipping methods and costs ? (top)
International orders are shipped USPS Express mail International (3-5 days) or Priority mail International ( 5-12 days). Cost is based on delivery service, price, insurance and weight of item and destination. To determine the cost, please add your selected items to your cart and proceed to checkout. You will be able to view the shipping/handling costs on the review page of the checkout process. Shipping can be tracked with a USPS tracking number. Please allow one day to receive a tracking number. We do not cover taxes or duty on international shipments which are levied once a shipment reaches your country. Customs policies vary widely from country to country therefore we cannot predict what they will be. Please contact your local customs office for further information.

Who should I contact for further questions ? (top)
Please contact us with any further questions/ feedback /comments or suggestions.

Please email us at service@be-street.com
For Return/Exchanges email us at return@be-street.com
For Press Inquiries email us at press@be-street.com
Hours of normal operations are 10-6PM Europe Time

By Phone : +33(0)148385698
By Fax : +33(0)148385698

By mail :
Be Street magazine
5 passage du Chantier
750012 Paris - FRANCE

Copyright 2009 Be Street. All rights reserved.